Question 1

How do design credits work?

Accepted Answer

On Basic, starting a new robot design, requesting a design edit, or asking the workshop AI a follow-up uses one design credit. The clarifying steps that finish a design are included. Pro and Ultra include unlimited design credits. Explore browsing stays free.

Question 2

When do Basic credits reset?

Accepted Answer

Basic-tier design credits reset Monday at 00:00 UTC. Print / BOM assist credits on Basic and Pro refill each calendar month. Unused BOM / twin credits stay in your wallet.

Question 3

What is a BOM / twin credit?

Accepted Answer

BOM / twin credits are the megabot equivalent of a CAD wallet: they cover print-assist and digital-twin BOM help beyond the free Explore tiles. Basic includes 5 per month, Pro includes 40 per month, and Ultra is unlimited. Extra one-time packs sit under the plans.

Question 4

What plans do you offer, and what do they cost?

Accepted Answer

Basic is $0 (USD) with 10 design credits per week, 5 BOM / twin credits per month, standard models, and community Explore robots — no card required. Pro is $20/month or $156/year ($13/mo, ~35% off). Ultra is $200/month or $1,500/year ($125/mo). Enterprise is custom.

Question 5

Are subscription prices in USD or AUD?

Accepted Answer

Plans and credit packs are priced in USD, like the Blueprint catalog we mirrored. Live robot parts BOMs stay in AUD from verified shops — megabot does not invent part SKUs or shop prices.

Question 6

Do I need a card for Basic?

Accepted Answer

No. Basic is free and does not require a card. Pro’s monthly path is 7 days free, then $20/month. Cancel anytime.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Pro and Ultra subscriptions cancel from the Stripe customer portal / billing email. You keep Basic Explore access after a paid plan ends.

Question 8

Is print-and-deliver Buy Now the same as Pro?

Accepted Answer

No. Workshop Buy Now is parts-kit print-and-deliver (still coming soon, AUD BOM). Pricing here is for design / twin credits and models (USD). Upgrade does not invent a shop checkout for unpublished kits.